Elevated Climbing does not accept exchanges; however, we do accept returns on most unused items. Upon receiving the return, we will issue a full refund minus the $3.99 shipping. We do this in order to keep the overall shipping costs low for customers. We ask that customers who are wanting to do an exchange do so by placing a second order. This may be done before or after the original order is received and refunded.
For the return, please ship unused item w/ all tags, packaging, patches, etc.